Terms and Conditions

Here at Exclusive Tabby, we are constantly working to make your online shopping experience a pleasant one. 

This store was created for cat lovers by cat lovers. 

Customer Service:

Our goal is to make you feel like you have a store that is a reliable source of problem-solving products that will suit any cat home. We believe your shopping experience with us, should be informative, user-friendly and hassle-free.

We are there to answer any enquiries or questions.

We want your purchase to come to you in a timely manner and will take every precaution to keep your purchase(s) damage-free. 

Our gift- services offer a unique way of shopping for the cat-lover. We offer a personal touch and take pride in sending a beautifully wrapped gift and hand-written card.

If you absolutely cannot find the cat products that you are looking for, please contact us and we'll be happy to look into it.  We want to be known as the boutique cat supply for our customers.

For the cat supplies that we do carry, we want you to be able to get what you want in only a few clicks.  If anything is confusing about our website, we want to hear about it!

 

Privacy:

Your privacy is very important to us at Exclusive Tabby.

All information collected will be held in strict confidentiality at all times and is used purely for the purpose of processing your order or dealing with your enquiries. No personal information will be passed to any company or individual.

Personal information needed to process your order include your name, delivery address, billing address, contact details, email address and credit card details.

All details are encrypted using SSL technology, which is the most advanced technology to prevent unauthorized parties accessing your details through the internet.

No personal information will be disclosed to a third party except to process your order or when required by law.

Mailing List:

Exclusive Tabby will keep non-financial information, such as your name, address, contact details and email address on our database should you wish to register with our mailing list. This information will be used purely to keep you updated regarding new products or special deals.

You are free to unsubscribe at any time.

Payment:

We accept Visa or MasterCard as the preferred payment method. This includes debit cards with a Visa or MasterCard function. No purchases are sent prior to payment. If you have a question about alternative payment methods, please contact us prior to purchasing.

Your privacy and safety of credit card details is of the utmost importance to us. To ensure this our checkout and account areas are secured using SSL technology. This is the most advanced security technology available and ensures that your credit card number and personal data is encrypted while being processed via the internet.